We endeavour to ship all orders received before 1:30 pm the same Day, Any goods marked warehouse stock, please allow up to 3 days for goods to arrive .
Can I have the parcel delivered to another address?
If you are a new customer to Inwood Models, and have not ordered from us before goods can only be sent to the address the payment card is registered to. This is to prevent card fraud and is for your protection as well as ours. This is the policy of our merchant service provider. If however, you are a repeat customer we can ship to an alternate address.
Do you deliver to British Forces Personnel?
British Forces Personnel serving overseas, Please telephone our internet order department on 0044 (0) 1480 411519 who will endeavour to assist you.
I think I have a faulty product, what do I do?
Please contact us first on o1480 411519 who will endeavour to assist you.
